Cray Wheels Warranty Policy
To the fullest extent recognized by the laws of the state where the wheel was purchased, Cray Corvette issues this limited warranty to define the rights of the purchaser, and limit Cray Corvette liability, with regard to warranty claims.
Cray Corvette warrants that our wheels will be free from structural failure under normal and intended use for as long as the original retail purchaser owns the product. Customers are specifically directed to the Cray Corvette Consumer Information and WTC Aftermarket Wheel Installation Guidelines, supplied with the wheel. Failure to comply with these instructions shall void this warranty.
Except as specifically set forth below, Cray Corvette warrants that products manufactured will be free from defects in material and workmanship under normal intended use for a period of one year from retail purchase.
- Cray Corvette warrants that chrome and painted aluminum finishes will be free from peeling or lifting on the face of the wheel for a period of one year.
- Cray Corvette warrants that PVD finishes will be free from peeling or lifting on the face of the wheel for a period of two years.
- Polished aluminum wheels, that have not been clear coated, oxidize. They require regular maintenance. Polished aluminum finishes are not covered under warranty.
- Excluding surface rust or corrosion, Wheel Pros warrants the paint and plating on steel wheels for a period of 90 days.
- In no event shall Cray Corvette be liable for any special, incidental or consequential damages.
- This warrant is not applicable if:
- Damage occurred due to failure to follow completely the instructions provided in the Cray Corvette Consumer Information and WTC Aftermarket Wheel Installation Guidelines;
- Corrosion or damage occurred due to improper maintenance;
- Damage or structural failure occurs as a result of an accident or road conditions;
- Damage or structural failure occurs as a result of improper use of the vehicle including, but not limited to, on and off-road racing.
This limited warranty is the sole express warranty given and is in lieu of all other warranties, express or implied, whether oral or written. All implied warranties, including, without limitation, warranties of merchantability or fitness for a particular purpose, are hereby disclaimed.
Cray Corvette products are not designed to be used with any accessories or adapters other than those supplied and/or approved in writing by Cray Corvette. Use of any accessory or adapter not manufactured by Cray Corvette voids this warranty.
To initiate a warranty claim, the purchaser shall return the wheel for visual inspection to the retail or wholesale dealer from whom the product was originally purchased; along with a copy of the original sales receipt. “Should the dealer determine that the wheel has failed to perform as expected under this warranty the wheel will be repaired or replaced at the sole and absolute discretion of the dealer. Such repair or replacement shall not include the cost of removal, shipping, installation or reinstallation of the wheel.
This warranty expires upon transfer of title of any products by the original retail purchaser.
IMPORTANT: If returned products are found ineligible for warranty coverage, the product will be returned to the sender, without repair or replacement, at the sender’s expense.